COVID-19 - Rules of conduct and restrictions in addition to our internal regulations:
We are pleased to welcome you again as our guest. Due to the current COVID-19 protection measures, the following rules and restrictions apply (as of 24.06.2020) in addition to our internal regulations:
- Admission is only possible with a prior reservation (online or by telephone) in order to limit the number of guests and avoid queues. Frequently Asked Questions (FAQ) regarding the reservation can be found here:
- The payment and selection of the rates takes place as usual at the swimming pool cash desk. Contactless payment terminals are available.
- Masks are obliged in front of and in the entrance area up to and including the changing rooms!
- After entering the facility, hands must be disinfected or washed thoroughly with soap! (There are disinfection stations in addition to the sanitary rooms at designated central locations)
- Shower and changing room areas may only be entered by the maximum number of people specified in each case. Please follow the signs
- Keep the 2m distance in all areas (inside and outside), at the slide and the swimming pools. Observe the distance regulations and distance markings everywhere!
- The number of people in the pool at any one time is limited! Follow the signs and instructions of the staff!
- To allow as many guests as possible to visit the pool, the maximum length of stay is limited to 3 hours. When choosing the tariff at the cash desk, please decide whether you want to choose the 1.5 hour or the 3 hour tariff (an extension or booking into the next higher tariff is currently not possible!)
- Due to the limited number of visitors all subscriptions have to be suspended from 14.03.2020 (until the COVID-19 restrictions are lifted) and will be extended accordingly for this period. (Unfortunately, regular access via the reservation system cannot be guaranteed). You are also welcome to exchange your remaining subscription time credit for a voucher credit.
- Places in the swimmer pool can be reserved in the swimmer lanes (access is guaranteed! Limitation of the number via reservation slots). Only the 1.5 hour tariff can be reserved here. (It is not possible to extend or upgrade to the next higher tariff!)
- Bubble loungers, neck showers, flow gyros, starting blocks and hair dryers remain out of order.
- Only swimming aids/utensils, etc. that you have brought yourself may be used. There is no rental of swimming equipment! These can be purchased in the shop.
- The bistro will remain closed for the time being.
- The sauna facility will remain closed for the time being.
- Children up to the age of 12 years must be accompanied by a suitable adult.
- Persons with a known/proven infection by the COVID-19 virus are not allowed to enter. This also applies to bathers with clear signs of a cold.
- Only enter the pool perimeter immediately before use!
- Please leave the water areas and their immediate surroundings immediately after swimming!
- Only use the designated seating and lying areas in compliance with the distance regulation. Disinfectants are available, please disinfect before and after use!
- Avoid crowds and group formations! Therefore we cannot accept group reservations at the moment.
- Avoid close encounters and use opportunities to avoid them!
- Keep to the rules of the path/signs.
- Pay attention to the signs!
- Follow the instructions of the staff.
- Users who violate the supplement to the house and bathing regulations may be excluded from the bath.
- General distance and hygiene regulations apply in all areas.
- Take personal responsibility to protect yourself and other persons in the best possible way.
We ask for your understanding for these measures and your assistance in their implementation and wish you a pleasant and relaxing stay.
Your Syrdall Schwemm Team
